Immigration Office – queries and appointments requests
Relevant legislation: Legislative Decree No. 286/1998 as subsequently amended (Consolidated Immigration Act) - Presidential Decree No. 349/1994 as subsequently amended (Regulation implementing the Consolidated Immigration Act).
A residence permit must be applied for (depending on the visa obtained and the existing provisions) at the Police Headquarters of the province where the foreigner is actually based within 8 working days of his/her entry into Italy.
Renewal of a residence permit (where allowed) may be applied for at the Police Headquarters of the province where the foreigner is actually based 60 days before its expiry date.
Types of residence permits/residence cards/travel documents, etc. to be applied for directly to the Immigration Office Desk – pre-booked appointments only - or to Commissariati di PS (Police Stations) with local jurisdiction:
- International Protection / Political Asylum (Application - Issue)
- Assistenza minori (riconosciuta dal Tribunale dei minori)
- Asilo (status di rifugiato riconosciuto) - casi speciali - ex motivi umanitari - protezione speciale - protezione sussidiaria (rilasci, rinnovi e duplicati - per le conversioni a lavoro V. sotto)
- Residence Permit for Medical Treatment (with entry visa)
- Cure mediche (gravidanza/parto, gravissime patologie)
- Gite scolastiche con studenti stranieri
- Nulla osta per l'accoglienza temporanea di minori Bielorussi per vacanze terapeutiche (cd. bambini di Chernobyl) (IN COSTRUZIONE)
- Temporary authorization for self-employment for non-EU citizens
- Residence permit for working holiday (only for foreign nationals from countries which have entered into a specific agreement with the Italian State)
- Vidimazione elenchi degli studenti stranieri partecipanti a gite scolastiche nell’Unione Europea
Types of residence permits or residence cards to be applied for through post office help desks displaying the sign “Sportello Amico” by filling in the application kit (the application must be submitted at the post office in an unsealed envelope):
- political asylum or status of stateless person (renewals only)
- awaiting the granting or recognition of Italian citizenship
- conversion of a residence permit (where allowed)
- duplicates and updates of the residence permits listed herewith
- family
- self-employment / employment / pending employment
- mission
- religious reasons
- long-term EU residence permit
- chosen residence
- study purposes (exceeding 90 days) / scientific research / apprenticeship or professional training.
Free and qualified assistance for completing the application kit can be obtained from the Patronati (trade union-based institutions) which have signed an agreement with the Ministry of Interior. They will also provide a list of the required documents. The list of the Patronati and Post Offices offering this service can be searched by municipality at www.portaleimmigrazione.it .
After submitting the application kit, the Post Office will give applicants a special receipt stating that they have applied for the issue or renewal of their residence permit and a printout with their subsequent appointment at the Questura (Police Headquarters). The applicant will find a password and a user-ID on the receipt to check the progress of their residence permit issue on the official national website of the Polizia di Stato (please enter all password numbers including the last one, except the dash).
FAILURE TO ATTEND PRE-BOOKED APPOINTMENTS MADE THROUGH THE POST OFFICE: anyone who has missed a pre-booked appointment at the Questura must book a new appointment only when the date given has already passed. See opening hours and address. For missed appointments at the Commissariato di PS di Montevarchi or Sansepolcro see.: opening hours and address.
Altre risorse:
How to check if your permit of stay is available for collection
Ufficio Immigrazione della Questura di Arezzo
Residence in Italy for tourism / business / short-term study
New applicable fees for the issue/renewal of residence permits starting from 9th June 2017
Visa for Italy - Information for foreigners intending to come to Italy (Ministry of Foreign Affairs Official Site)